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Competitor Comparison| Global Payroll

Gusto Pricing Breakdown: Everything You Need to Know

August 19, 2025 | Jessica Wisniewski

Gusto Pricing Breakdown: Everything You Need to Know
  • Gusto Pricing Breakdown
  • Gustos Pricing: What Paying Customers Feel
  • How Much Will Gusto Cost Your Business?
  • Tarmacks Pricing Breakdown
  • Why Choose Tarmack?
  • What Makes Tarmack More Preferable?

Key Takeaways

  1. Gusto’s recent 23% price increase has frustrated customers who feel they’re paying more without receiving additional value or features.
  2. Hidden costs significantly inflate Gusto’s advertised pricing, with additional fees for tax filings, benefits administration, and multi-state compliance creating unexpected expenses.
  3. Customer complaints highlight serious operational issues including tax computation errors, payroll processing delays, and compliance problems across multiple states.
  4. Businesses face escalating per-employee costs with Gusto’s tiered pricing structure, making it increasingly expensive as teams grow larger.
  5. Tarmack offers transparent flat-rate pricing at $199 monthly with no per-employee fees, providing immediate cost savings and predictable expenses for scaling businesses.

Budget constraints often drive critical business decisions. While features, automation, and integrations matter, the numbers should ultimately favor the business. That’s why it’s crucial to take a deeper look at the Gusto pricing and explore other suitable alternatives.

Did you know?

Tarmack helps you easily hire international talent as your full time employees without opening international subsidiaries. Find out more about our Employer of Record services

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We know Gusto is a well-known name in the payroll and EOR space. Its pricing might look reasonable at first glance, but how does it hold up when you consider  real-world business needs? Are you actually getting the best value for your money, or is there a more cost-effective option out there?

Let’s break it down.

Gusto Pricing Breakdown

Gusto offers three major pricing plans:*

  • Simple – $49 per month + $6 per month per person
  • Plus – $60 per month + $12 per month per person
  • Premium – $135 per month + $22 per month per person

Major offerings provided:

  • Full-service payroll
  • Hiring and onboarding
  • Employee benefits
  • Insights and reporting
  • Managing teams
  • Support

A Contractor Only plan also works exclusively with 1099 contractors who have not yet hired W-2 employees.

The contractor-only pricing is $0/month for the first 6 months (limited-time offer), then a $35/month base fee + $6 per contractor per month.

Key features

  • Unlimited payments to contractors in all 50 states
  • Four-day direct deposit
  • 1099-NEC tax forms at year-end
  • New hire reporting (if required)
  • Global contractor payments

Limitations

  • This plan does not cover backup withholding or state-mandated contractor tax withholdings. 
  • Additional add-ons are not included, except for global contractor payments.

*(Data as on March 27th 2025)

Refer to their complete pricing details here

Gusto’s Pricing: What Paying Customers Feel

While Gusto has positioned itself as a leading payroll and EOR provider, customer feedback suggests that its pricing structure has some notable downsides. 

Across review platforms and discussions on Reddit, users have voiced concerns about rising costs, tax filing issues, and unexpected expenses. Here is what customers are saying:

A recent price hike of 23%

Many users are frustrated with Gusto’s latest price increase, which raises costs by 23% across all tiers without adding features. This has led some customers to explore alternative payroll providers.

“They’re about to find out where the hard deck is for many people. People will leave you when you raise prices just for the sake of raising prices and don’t add value to your product.

Gusto pricing Hike 2025
Gusto’s price hike in March 2025 has made many customers upset

Challenges around tax computations for some states

Users have reported serious issues with Gusto’s ability to handle state tax filings, particularly in Indiana. Some businesses have spent hours on support calls each month, only to face repeated errors and no resolution in sight.

I spent no less than 30 hours on the phone with them over the course of the year trying to help fix the problem, and every month it was the same thing.

Gusto pricing - Tax filing complications in some US states
Gusto makes tax computations and filings in certain US states challenging.

Hidden costs as you scale

While Gusto’s base pricing seems affordable, additional services like 401(k) administration, workers’ comp, and benefits can significantly increase costs.

I received what I hope is my final invoice, and I see that Gusto is charging $100 for State and another $100 for Federal filings, plus an additional $5 for W-2 and 1099 filings, totaling $205 for filings alone… I feel this is buried somewhere in their terms of service agreement, hidden within an 800-word paragraph that no one reads.

Gusto Pricing - Hidden costs can inflate costs
Gusto pricing: Why the real cost might be higher than it seems

Delays in multi-state payroll processing and incorrect filings

Due to Gusto’s errors, businesses operating in multiple states have reported delays, incorrect tax filings, and costly fixes. Some have had to spend thousands to resolve compliance issues caused by the platform.

“I’ve had to spend an extra $1,000 just to fix their mistakes, plus hire another payroll manager to clean up the mess.”

Gusto pricing - not worth the price given multi-state payroll processing delays
Businesses using Gusto have reported delays and incorrect payroll filings across states.

Delays in payroll processing

Some users have faced payroll delays, with Gusto failing to process timely payments. Even after multiple support tickets and assurances from customer service, the issues were unresolved.

They did not process an employee’s last paycheck, three reps insisted that they had done so, gave us an ACH trace number, and then ultimately admitted they hadn’t.”

Gusto pricing - Delays in payroll processing.
Some users have faced payroll delays, with Gusto failing to process timely payments.

How Much Will Gusto Cost Your Business?

Let’s say you run a business with 15 employees and choose the Plus plan. Your costs would be:

  • Base fee: $60 per month
  • Employee fees: 10 × $12 = $120 per month
  • Contractor fee: 5 x $6 = $30/month
  • Total monthly cost: $210 per month
  • Annual cost: $2,520 per annum

(This does not include additional services like 401(k) administration, workers’ comp, and benefits, which can further increase costs.)

Tarmack’s Pricing Breakdown

Tarmack offers a flat $199/month plan with no hidden costs. Unlike Gusto, multi-state compliance, global hiring, and tax handling are built-in, ensuring seamless payroll operations without extra fees.

ProviderBase CostEmployee FeesContractor FeesTotal Monthly Cost
Gusto (Plus Plan)$60$120 (10 × $12)$30 (5 × $6)$210+ (excludes add-ons)
Tarmack$199 (all-inclusive)$0$0$199
Cost Savings with Tarmack

With Tarmack, you save at least $11/month or $132 per annum upfront. And even more when you factor in Gusto’s add-ons and hidden fees.

With Tarmack, you get a straightforward pricing model that remains cost-effective as your business scales. Unlike Gusto (which charges $199+ per month), Tarmack delivers competitive pricing with greater value.

Want to see exactly how much you can save? Use our Employer Cost Calculator to compare costs and discover the best payroll solution for your business.Try the Employer Cost Calculator Now

Why Choose Tarmack?

Expanding your business globally comes with challenges – payroll, compliance, hiring, and tax complexities can quickly become overwhelming. Tarmack simplifies this entire process, acting as your one-stop partner for international business expansion. Whether you need payroll management, an Employer of Record (EOR), or recruiting solutions, Tarmack helps you navigate global markets seamlessly.

Global coverage, no limits

Most EOR service providers operate in specific regions, which restricts your expansion plans. Tarmack is a truly global payroll, EOR, and recruitment service that covers 140+ countries. 

Whether you want to hire remote employees in Europe, contractors in Asia, or open a new office in South America, Tarmack offers everything you need to ensure compliance and efficiency, all within an affordable budget.

Unmatched ease of use

Payroll, hiring, and compliance can be tedious and time-consuming, but not with Tarmack. It is designed to be user-friendly and has a quick learning curve. There is no manual paperwork or email chaos. Tarmack offers a smooth and efficient experience that lets you focus on what really matters: growing your business globally.

Complete Compliance, Zero Guesswork

Operating across different countries means dealing with complex local regulations. Tarmack ensures you remain fully compliant with local employment laws and policies worldwide. 

Speed that saves you money

Hiring, payroll processing, or market entry delays can significantly cost your business. In global expansion, time is of the essence. Tarmack helps accelerate every step of the expansion process by enabling faster employee onboarding, on-time payments for contractors, and seamless entry and growth in new markets without delays.

An innovative approach to payroll and hiring

Tarmack takes a technology-first approach that is seamless and automated to streamline all the hassles of payroll management, contractor invoice processing, and recruitment. Replacing paper-driven processes streamlines operations for a smoother, more efficient experience.

With global coverage, effortless compliance, cost savings, and a tech-first approach, Tarmack is the more intelligent choice for businesses looking to scale internationally. 

Now you can easily hire & employ international remote talent in full time jobs without opening international subsidiaries. Find out more about Tarmack's Employer of Record services.

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What Makes Tarmack More Preferable?

Choosing the right payroll and Employer of Record (EOR) provider comes down to two key factors: cost and capability. With its recent price hikes, hidden costs for additional services, and compliance challenges, Gusto’s pricing structure makes it an expensive and not-so-viable option for businesses.

Tarmack, on the other hand, provides a cost-effective, globally scalable, and technology-driven solution. Its transparent pricing, assured global compliance and user-friendly experience ensure you get more value for your money while avoiding the pitfalls of traditional, inefficient payroll systems. 

Ready to cut costs and simplify payroll? Request a demo.

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Frequently Asked Questions (FAQs)

What are the main pricing plans offered by Gusto?

Gusto offers three main plans: Simple ($49/month + $6 per person), Plus ($60/month + $12 per person), and Premium ($135/month + $22 per person). They also have a Contractor Only plan that starts at $35/month plus $6 per contractor after a free 6-month trial period.

Why are some customers unhappy with Gusto’s pricing?

Customers are frustrated with Gusto’s recent 23% price increase across all plans without adding new features. Many users have also discovered hidden costs for services like tax filings, 401(k) administration, and workers’ compensation that weren’t clearly explained upfront.

What problems have businesses experienced with Gusto’s payroll services?

Users have reported serious issues with state tax filings, especially in Indiana, often spending many hours on support calls trying to fix recurring problems. Some businesses have faced delays in payroll processing and incorrect tax filings across multiple states, leading to expensive fixes and compliance issues.

How does Gusto’s pricing compare to Tarmack for a typical business?

For a business with 15 employees on Gusto’s Plus plan, the total cost would be around $210 per month plus additional fees for extra services. In comparison, Tarmack offers a flat rate of $199 per month with no hidden costs or extra fees for multi-state compliance and global hiring.

How does Tarmack solve the problems that businesses face with Gusto?

Tarmack provides a straightforward pricing model with no hidden fees and includes global coverage across 140+ countries, multi-state compliance, and tax handling all in one package. Their technology-first approach automates payroll processes and ensures compliance with local employment laws, while offering faster employee onboarding and on-time payments without the delays and errors that users experience with Gusto.
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