April 21, 2025 | Jessica Wisniewski
Budget constraints often drive critical business decisions. While features, automation, and integrations matter, the numbers should ultimately favor the business. That’s why it’s crucial to take a deeper look at the Gusto pricing and explore other suitable alternatives.
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Tarmack helps you easily hire international talent as your full time employees without opening international subsidiaries. Find out more about our Employer of Record services
Learn MoreWe know Gusto is a well-known name in the payroll and EOR space. Its pricing might look reasonable at first glance, but how does it hold up when you consider real-world business needs? Are you actually getting the best value for your money, or is there a more cost-effective option out there?
Let’s break it down.
Gusto offers three major pricing plans:*
Major offerings provided:
A Contractor Only plan also works exclusively with 1099 contractors who have not yet hired W-2 employees.
The contractor-only pricing is $0/month for the first 6 months (limited-time offer), then a $35/month base fee + $6 per contractor per month.
Key features
Limitations
*(Data as on March 27th 2025)
Refer to their complete pricing details here.
While Gusto has positioned itself as a leading payroll and EOR provider, customer feedback suggests that its pricing structure has some notable downsides.
Across review platforms and discussions on Reddit, users have voiced concerns about rising costs, tax filing issues, and unexpected expenses. Here is what customers are saying:
Many users are frustrated with Gusto’s latest price increase, which raises costs by 23% across all tiers without adding features. This has led some customers to explore alternative payroll providers.
“They’re about to find out where the hard deck is for many people. People will leave you when you raise prices just for the sake of raising prices and don’t add value to your product.“
Users have reported serious issues with Gusto’s ability to handle state tax filings, particularly in Indiana. Some businesses have spent hours on support calls each month, only to face repeated errors and no resolution in sight.
“I spent no less than 30 hours on the phone with them over the course of the year trying to help fix the problem, and every month it was the same thing.“
While Gusto’s base pricing seems affordable, additional services like 401(k) administration, workers’ comp, and benefits can significantly increase costs.
“I received what I hope is my final invoice, and I see that Gusto is charging $100 for State and another $100 for Federal filings, plus an additional $5 for W-2 and 1099 filings, totaling $205 for filings alone… I feel this is buried somewhere in their terms of service agreement, hidden within an 800-word paragraph that no one reads.“
Due to Gusto’s errors, businesses operating in multiple states have reported delays, incorrect tax filings, and costly fixes. Some have had to spend thousands to resolve compliance issues caused by the platform.
“I’ve had to spend an extra $1,000 just to fix their mistakes, plus hire another payroll manager to clean up the mess.”
Some users have faced payroll delays, with Gusto failing to process timely payments. Even after multiple support tickets and assurances from customer service, the issues were unresolved.
“They did not process an employee’s last paycheck, three reps insisted that they had done so, gave us an ACH trace number, and then ultimately admitted they hadn’t.”
Let’s say you run a business with 15 employees and choose the Plus plan. Your costs would be:
(This does not include additional services like 401(k) administration, workers’ comp, and benefits, which can further increase costs.)
Tarmack offers a flat $199/month plan with no hidden costs. Unlike Gusto, multi-state compliance, global hiring, and tax handling are built-in, ensuring seamless payroll operations without extra fees.
Provider | Base Cost | Employee Fees | Contractor Fees | Total Monthly Cost |
---|---|---|---|---|
Gusto (Plus Plan) | $60 | $120 (10 × $12) | $30 (5 × $6) | $210+ (excludes add-ons) |
Tarmack | $199 (all-inclusive) | $0 | $0 | $199 |
With Tarmack, you save at least $11/month or $132 per annum upfront. And even more when you factor in Gusto’s add-ons and hidden fees.
With Tarmack, you get a straightforward pricing model that remains cost-effective as your business scales. Unlike Gusto (which charges $199+ per month), Tarmack delivers competitive pricing with greater value.
Want to see exactly how much you can save? Use our Employer Cost Calculator to compare costs and discover the best payroll solution for your business.Try the Employer Cost Calculator Now
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Most EOR service providers operate in specific regions, which restricts your expansion plans. Tarmack is a truly global payroll, EOR, and recruitment service that covers 140+ countries.
Whether you want to hire remote employees in Europe, contractors in Asia, or open a new office in South America, Tarmack offers everything you need to ensure compliance and efficiency, all within an affordable budget.
Payroll, hiring, and compliance can be tedious and time-consuming, but not with Tarmack. It is designed to be user-friendly and has a quick learning curve. There is no manual paperwork or email chaos. Tarmack offers a smooth and efficient experience that lets you focus on what really matters: growing your business globally.
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With global coverage, effortless compliance, cost savings, and a tech-first approach, Tarmack is the more intelligent choice for businesses looking to scale internationally.
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Get StartedChoosing the right payroll and Employer of Record (EOR) provider comes down to two key factors: cost and capability. With its recent price hikes, hidden costs for additional services, and compliance challenges, Gusto’s pricing structure makes it an expensive and not-so-viable option for businesses.
Tarmack, on the other hand, provides a cost-effective, globally scalable, and technology-driven solution. Its transparent pricing, assured global compliance and user-friendly experience ensure you get more value for your money while avoiding the pitfalls of traditional, inefficient payroll systems.
Ready to cut costs and simplify payroll? Request a demo.
Gusto offers three major pricing plans:
Additional services like 401(k) management, workers’ comp, and multi-state payroll can increase costs.
Yes, Gusto charges a monthly base fee plus a per-employee fee, depending on your chosen plan. Some additional services, such as global contractor payments or benefits administration, may come with extra charges.
Tarmack is cheaper by $11 per month or $132 per annum. The cost savings will be greater if Gusto’s cost of additional services is factored in.
No, Gusto does not offer a completely free plan. However, they often provide limited-period promotions, the recent being six months of access at a $0 base fee for contractor-only businesses.
A truly global HR platform with everything you need to build, grow & manage a global team.